Therapy
FAQs

  • Psychotherapy is often considered a long-term method that involves addressing personal challenges through self-exploration and reflection. This work involves identifying deep-rooted, underlying, and set ways of behaving and thinking that may be preventing a life of health and happiness. Our personalities and dispositions, personal experiences growing up, and emotional pain and distress often influence these set ways. Generally, psychotherapy can help a person overcome personal challenges by working through lifelong and unresolved issues.

    Counseling may be considered a shorter-term approach to addressing personal concerns and meeting goals. Unlike psychotherapy, counseling may not involve analyzing the past but instead focus on finding solutions for current problems. Counseling can provide clarity and structure when faced with important personal or professional life decisions.

    We combine psychotherapy and counseling, helping them explore their options for addressing immediate concerns while exploring life experiences.

  • Research has suggested that the average psychotherapy and counseling client is better off than about 80% of people not receiving any form of therapy. In general, it has been found and reported that talking about your thoughts and feelings with a supportive person can be helpful. First, we firmly believe it can help to talk about things bothering you. Just think about every time you have heard someone say, “It felt good to get that off my chest!” Second, it can be very relieving to feel heard and understood by another

    If this is true, you may wonder, “Why shouldn’t I just talk to someone I know?” While this can certainly be a good and helpful idea, a trained therapist can offer an unbiased and objective perspective on your situation, which is free of judgment, non-hounding, and unconditional. Additionally, therapists are trained to assist you in developing insight into your life, which can lead to personal growth and positive change.

  • This is an excellent and important question when considering psychotherapy for several reasons. First, therapists are not all alike and differ according to age, gender, personality, practice philosophy, areas of expertise, training, and life experience, among many other things. Your level of comfort with your therapist can affect your overall experience in therapy.

    Second, as we assess your concerns and goals, we may determine, based on your therapeutic needs, that you would benefit from receiving a different level of therapeutic care/support. If this were the case, we would provide recommendations and support you in transitioning to appropriate mental health care referrals.

    During our consultation and initial session, we will make it a priority to ensure we discuss your comfort level and decide whether working with us would be the best option for you at this time. Please know that at no point in time would you be obligated to continue working with us, and we would be happy to help you locate alternative therapists or mental health care options.

  • We offer both in-person and secure teletherapy (video) appointments.

    Our office hours are:

    Monday: 9:00 a.m. until 5:00 p.m.

    Tuesday: 9:00 a.m. to 5:00 p.m.

    Wednesday: 9:00 a.m. to 5:00 p.m.*

    Thursday: 9:00 a.m. to 5:00 p.m.

    Friday: 8:00 a.m. until 2:00 p.m.

    Saturday: Closed

    Sunday: Closed

    *We only offer secure video teletherapy sessions on Wednesdays

    Our office is closed on all major holidays.

  • The quickest way to schedule an appointment is to visit our secure online client portal.

    If you are unable to access the secure online client portal or would prefer not to use this method of scheduling, you are welcome to call us by phone at 904-701-4662 or contact us using the contact form located here.

  • Yes, your privacy and confidentiality in counseling are both ethically and legally protected. However, your therapist is legally obligated to break confidentiality in certain situations. Please know that if your therapist feels that you are approaching a situation where they may need to break confidentiality, they will inform you. Additionally, they will make every effort to include you in this process. Those situations in which your therapist is obligated to break confidentiality include:

    – If they believe you are an immediate and serious risk of danger to yourself or to others.

    – If abuse of a minor, the elderly, or a vulnerable adult is suspected.

    – If a judge court orders any information from your records.

    For more information about our office’s privacy practices, click here to view the privacy practices notice.

  • We accept Aetna, United Healthcare, Optum, UMR, BCBS Massachusetts (remote appointments only), Tricare, Oscar Health, and Oxford plans. We are a certified Tricare non-network provider and are able to accept Tricare as long as you are not currently serving on active duty.

    If you are not covered by these plans, we also offer courtesy out-of-network claim filing or can provide you with an invoice after each session, which you may submit to your insurance company for possible reimbursement or to request that the session cost be applied to your yearly deductible.

    If you have questions about your out-of-network coverage, we encourage you to contact your insurance provider to ask about their reimbursement policies for “out-of-network” behavioral healthcare.

  • This will vary for each individual and is based on several things, including your familiarity and experience with counseling and psychotherapy, the extent of your concerns(s) and goal(s), and your willingness to think about/work on your concern(s) and goal(s) in between sessions.

    Some may find that the progress required to meet their goal(s) may occur subtly initially. For others, progress may occur more quickly. The sooner you can commit and open yourself up to therapy, the sooner you will have the personal insights needed to create positive change

    Most clients will start by meeting with their therapist bi-weekly; however, there are times when a therapist will see a client once a week or every 3 to 4 weeks. Once you and your therapist decide that you have met or have nearly met your mental health goals, you will reevaluate your plan and decide if it would be appropriate to move to a bi-weekly or monthly session schedule.

    Following an initial assessment (after approximately 1-2 sessions), we will create a realistic timeline for achieving your goals.

  • The standard length for a therapy session at our practice is 50-55 minutes. Most clients find that this session length meets their needs; however, couples and individuals experiencing crises may benefit from longer session lengths, which we offer.

  • During your first session, your therapist will review your paperwork and answer any questions. You will also spend some time discussing your reasons for seeking therapy, your expectations regarding therapy, and your current life situation. We view the first sessions as a chance to get to know each other. At the end of your first session, you will discuss your interest in continuing therapy and develop a plan for moving forward.

  • We offer FREE initial 5-10 minute phone consultations.

    Rates vary based on the length of the session and types of services received, though they range between $125 to $155.

    We accept Aetna, United Healthcare, Optum, UMR, Tricare, BCBS Massachusetts (video appointments only), Oscar Health, and Oxford health insurance plans. Out-of-network health insurance claim submissions are also offered.

  • Fees are collected at the end of each session and may be paid for by cash, check, debit/credit card, or Health Savings Account (or similar) card.

  • If you miss an appointment or cancel it less than 24 hours in advance, and it's not due to an emergency or illness, you will be charged $50. The fee for missed or late canceled appointments must be paid before your next scheduled appointment starts.